Privacy Policy - SPX Software

At SPX Software, we take privacy and data protection seriously. This Privacy Policy outlines how we process personal data as a data controller when you visit this website and when you contact us for example to request a trial. This Privacy Policy does not apply to the use of SPX Software’s SaaS products and services, which are governed by specific contractual   terms.  

If you want more information about this, feel free to contact us.

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1. Who is SPX Software?

When we refer to “SPX Software” in this Privacy Policy, we mean SPX SOFTWARE SAS, a French simplified  joint-stock  company   with a capital of 1.226,12  euros, registered with the Creteil trade and commercial register under n° 985 300 250, and having its head office at 14 Avenue du General de Gaulle, 94160 SAINT-MANDE, France ("SPX Software"), acting as data controller of personal data under our control.

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2. What is “personal data”?

Under European Data Protection Regulation n° 2016/679 (GDPR), effective from May 25, 2018, and French Law n° 78-17 of January 6, 1978, "Informatique et Libertés," personal data means any information relating to an identified or identifiable natural person (“data subject’”) such as a name, email address, telephone number, or IP address. An identifiable natural person is one who can be
identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

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3. What personal data do we process and why?

At SPX Software, the following personal data of visitors of our website may be processed :

• Identification data, such as first name, last name, email address, and phone number, provided when you contact us and request information about SPX Software’s products and services. These data are processed to manage your contact request and manage our relationship with you;
• Any information you share with us, such as details provided when contacting us, booking demos, or participating in discussions, typically combined with your identification data. These data are processed in order to allow an accurate presentation of our products and services;
• Website and service usage data, such as I.P address, statistics, feedback, satisfaction surveys, case studies, and testimonials related to your use of SPX Software services. These data are processed to improve the performance of our website.

4. What is the legal basis for processing your personal data?

Under Article 6 of the GDPR, data controllers like SPX Software rely on several legal bases for processing personal data:

• The   performance of a contract or steps taken prior to entering into a contract.
• Compliance with legal obligations.
• Legitimate interest.
• Consent.

When our processing is based on consent, you can withdraw your consent at any
time, without affecting the lawfulness of processing based on consent before its
withdrawal.
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5. How long does SPX Software retain your personal data?

We retain your personal data for 3 years after our last contact, or if a contract exists between us, for the duration of the contractual relationship plus any necessary retention periods.
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6. Is the processing of your personal data secure?

SPX Software has implemented a range of security measures to protect your personal data and comply with GDPR. We monitor our systems around the clock and regularly scan for vulnerabilities.
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Measures include:

• SSL protection on our website.
• Continuous security monitoring to prevent the loss, abuse, or alteration of personal data.
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7. Who do we share your personal data with?

Your personal data may be shared with our service providers (especially for IT services). In particular, the data you provide via our contact forms are processed by our partner Restly, Inc. SPX Software ensures that all transfers of personal data are secure and meet high standards for privacy and data protection. Transfers outside the European Economic Area (EEA) are only made under strict legal conditions, such as adequate protection standards or contractual provisions ensuring an equivalent level of protection of your personal data (i.e. standard contractual clauses established by the European Commission).

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8. What are your rights?

Under applicable data protection laws, you have the right to:

• Access your personal data.
• Rectify any inaccuracies in your data.
• Request erasure of your data.
• Restrict the processing of your data.
• Object to processing.
• Request data portability.

You can also file a complaint with the relevant supervisory authority (e.g., the CNIL in France).

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9. How to contact us?

For any questions about this Privacy Policy or to exercise your rights regarding the collection   and   processing   of   personal   data, please   contact   us   at: contact@phacetlabs.com.
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10. Changes

This Privacy Policy may be updated periodically to reflect changes in our services, technology, or applicable regulations. These updates will take effect once posted on our website.

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11. Cookies

This website uses cookies. To learn more about our use of cookies, please visit our cookie policy.